"Viewabill markets software that allows clients to monitor attorney billing in real time, with an eye toward tighter management, smarter budgeting, and fewer surprises at the end of the month for in-house general counsel. Clients use a computer 'dashboard' to monitor attorney hours ..." Paul Barrett, "Clients Can Monitor Legal Bills in Real Time," in Bloomberg, January 29, 2015. Here is the article.
Finally clients are getting some kind of transparency on how the meter is running. And since it's happening in real time they can stop the clock, asking questions and registering concerns. A smart move is having Alan Dershowitz a co-founder. Even though dragged into the Lolita scandal, he's still a force in the legal sector. Having him behind Viewabill is like having Robert Spiro, of O.J. Defense fame, associated with LegalZoom.
Of course, Viewabill initially was a hard sell. It positioned and packaged the software as empowering clients to gain control over billing practices. The law firms didn't cotton to being monitored in quite that way.
So, as Barrett explains, Viewabill rebranded the concept. The benefit of the software is framed as allowing collaboration between the law firm and client in how the case is being managed. More than 100 law firms, including Reed Smith, subscribe to the service.