Actually, most of that suffering is unnecessary.
In fact, because lawyers consider themselves more cunning and brilliant than non-lawyers, they are unusually easy to manage as clients.
Here are the must-dos:
Be selectively deferential. On the one hand, acknowledge they are gods. At least in legal matters and the business of how law firms operate. On the other hand, one stands toe to toe with them when they are outside their professional comfort zone.
A typical play-out of this is to listen with total engagement, never showcasing that one year of law school knowledge or years in business. But, when it comes to one's specific field of expertise, such as preparing an opinion-editorial for The Wall Street Journal, no reason to ever take crap. That means vendors are prepared to pack up the Power Point Slides and walk out.
Put it all in writing. Forget oral agreements on the phone. It takes getting fooled three times never to go for the contract-by-phone. Don't start working without a detailed contract.
Never smile, with exception of showing appreciation for that rare compliment. The legal sector persona quickly hardens into the poker face. Therefore, smiling sends a negative signal about one's confidence and expertise. In addition to the poker face, engage with a hard stare.
Mirror ethos of billable hour. Nothing is a freebie. If the law firm has vendors coordinate with its web developer, that's billable time. Ensure the firm is aware of that. Document every minute.
Get paid, in full, on time. Never let a tab run.
Position and package oneself as having a gold-plated business network. That will be perceived as possible source of new business for the law firm. It's in the self-interest of partners to handle vendor with great respect.
In essence, non-lawyers providing a service to law firms enter a very unique culture. Its values, customs and rules are not those of the large corporation.
The pros of going in there include interesting work.
The cons include always having to keep up one's guard.
The issue is if targeting non-legal markets would generate more revenue with zero hypervigilance. Anyone over-50 should worry about heart attacks.
Place your sponsored content and links on this syndicated site. High Google Rankings. Brandname incoming links. Contact firstname.lastname@example.org for complimentary consultation.