Not only B2B clients but also consumers are learning not to be so trusting of the law firms they hire. The Consumer Financial Protection Bureau, now about one-year old, has filed a complaint in U. S. District Court Central District of California against the Gordon Law firm. Here is that filing.
The agency alleges that Gordon Law indicated that it could help distressed homeowners renegotiate their mortagages. To do that, it required thousands of dollars in upfront fees. However, the complaint states that after the money was paid, nothing or little had been done on behalf of the clients.
The Consumer Financial Protection Bureau imposed an ex parte temporary restraining order on Gordon Law. This could be the beginning of close scrutiny of law firms' consumer activities. The exploding media niche of personal finance will likely be focusing in depth on how to do due diligence on selecting a law firm for everything from refinancing to estate planning.