Is there no learning curve among corporations? When Bank of America had announced it was imposing a $5 monthly fee on debit cards used outside its own ATM system, all hell broke loose. Eventually, as was expected, it backed down. But the public relations damage was done.
Yet, Verizon Wireless, which has had a number of data outages on its 4G network [which is supposed to be bullet-proof], announced that it will be imposing a $2 fee for those who pay their bills online, reports THE WALL STREET JOURNAL. That will total a $24 annual charge.
Haven't I read somewhere that paying our bills online represents a saving for all parties? Just about every entity I owe money to begs me to transact payment online.
Prediction: All hell will break loose. Verizon Wireless, like Bank of America, will back down. Public relations damage will be done. And, will Congress take a peek into the outages and fee situation? After all, Campaign 2012 begins in earnest next month.
Verizon dropped plan to impose the $2 fee, reports THE WALL STREET JOURNAL.